Social Media & Internet Site Specialist
Location(s) Las Vegas, NV
Employment Type Permanent
Job Listed 28-Apr-2019
Job Description

Pampas Brazilian Grille, an eight million dollar restaurant, is seeking a Social Media & Internet Site Specialist that possesses outstanding blogging and interpersonal skills as well as the ability to maintain high standards of quality and guest satisfaction. The candidate must be a self-starter and goal oriented in achieving outcomes that will generate revenue and control costs.

Summary of Position: 

The Social Media Manager is responsible for providing the primary voice of the company across the social web including Facebook, Instagram, Twitter, Snapchat and LinkedIn. They create and distribute content across social media channels to establish brand authority, manage company reputation, provide social customer care, facilitate partnerships with key influencers on the social web, and introduce offers where appropriate. The right candidate will have experience in social customer service and a deep familiarity with a variety of social media platforms. They will work with other members in the company to coordinate content marketing initiatives and give direction to other departments in regards to voice, sentiment, and overall experience of the intended audience. The Social Media Manager specializes in creating and curating a variety of content across the social web in order to support the organizations content marketing initiatives. This person will also be responsible for tracking and answering of all internet reviews.

 Duties & Responsibilities:

  1. Developing and maintaining a social media strategy that actively addresses listening, networking, influencing, and selling on the social web.
  2. Identifying authoritative and influential individuals and brands on the social web and implementing a social networking strategy to facilitate and nurture strategic partnerships. 
  3. Monitoring and responding to customer service and reputation management issues on the social web using social listening tools.
  4. Establishing authority on the social web through the distribution and sharing of valuable content produced internally and externally.
  5. Generating leads and sales from existing customers and prospects on the social web through the distribution of appropriate offers.
  6. Monitoring discussions and trends as they pertain to the company, products, and brand. Identifying and reporting trends in sentiment and advising on potential opportunities for content and product creation.
  7. Monitoring and measuring the success of social media strategy (i.e. increased engagement, customer acquisition, website traffic, etc.).
  8. Identifying, analyzing, and reporting on social media trends to internal team. 

 Qualifications:

  • Requires a High School diploma or equivalent
  • Must be proficient in all MS Office Applications
  • Must be detailed oriented, able to handle multiple tasks and meet set deadlines
  • Proven experience using social media channels to distribute and amplify the organizations content, manage reputation, develop relationships, and drive website traffic.
  • An understanding of how to create and present content that persuades.
  • Superior ability to create compelling narratives for internal and external audiences.
  • An excellent command of analytics platforms, such as Google Analytics or Omniture, to adjust marketing strategy and tactics.
  • Demonstrated ability to handle a variety of customer service-related issues on the social web.
  • Graphic Design skills a plus but not required
  • SEO skills a plus but not required
  • Must be flexible in schedule, based on the needs of the business
  • Must have a friendly & professional positive attitude
  • Must be 18 years of age or older
  • Must have reliable transportation

Pay - $13 per hour - may be negitiated based upon experience

 




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