HR Operations Officer
Location(s) Lagos
Employment Type Permanent
Job Listed 06-Feb-2018
Job Description

Job Summary

The HR Operations Officer will provide general administration to the HR department including, but not limited to, starter/leaver documentation, employee relations, health check information, sending contracts and conducting background checks and maintaining and efficient staff database and filling system.



  • Establish and maintain the HR filing system according to legislation
  • Review database integrity, identify any gaps against metrics, determine the appropriate process, team, forms etc. improvements to establish plans of improvement
  • Run regular reports to check for and correct data categorization and data conflicts
  • Data Collection, Capture and Filing
  • Ensuring all HR forms are received from staff members on-time and entered on-time accurately
  • Processing of Staff I.D card requests.
  • Determine and establish a protocol for managing Line HR submission of packs on-time, including establishing and communicating any adjustments to timing
  • Administration of employee New Starters, Terminations and all changes to employee records
  • Create and maintain employee personal files.
  • Distribute memos to regional HR to issue to concerned staff.
  • Conduct compliance checks to ensure information received is appropriate and properly authorized
  • Maintain Contract worker data ensuring accuracy of data for reporting
  • Ensure all data is entered into Staff database and paperwork is sent to payroll every monthly before cut-off deadlines
  • Consistently prepare timely and accurate reports on a regular schedule, e.g. headcount, Staff data audits, etc.
  • Take on special projects as necessary
  • Assist in the interview process i.e. setting up venues, preparing interview materials etc.
  • Provide counselling to staff when necessary
  • Conduct staff exit interview whenever an exit is about to occur
  • Ensure all forms are compliant with legislation and IPI Powertech policies and procedures deciding the right players to provide input, review and sign-off.
  • Issue relevant correspondences and take on special projects as necessary



Must have:

  • First Degree in Human Resources Management, Business Administration or other relevant fields.
  • Professional Qualifications in HR (CIPM, PHRI etc.)
  • Minimum of 3 years’ experience in similar role.
  • Experience in the Telecoms industry is added advantage.
  • Working practical knowledge of Excel, Word and PowerPoint.



  • Excellent administrative and organizational skills
  • Self-confidence and ability to handle pressure
  • Confidentiality, tact and discretion when dealing with people
  • Ability to create and accurately summarize data reports
  • Excellent written and oral communication skills
  • Highly organized, excellent time management skills and able to multi task
  • Ability to prioritize effectively
  • Highly proactive
  • Detail oriented
  • High commitment and loyalty.



To perform the job successfully, an individual should demonstrate the following competencies:

· Analytical – Display logical reasoning.

· Problem Solving - Identify and resolve problems in a timely manner.

· Teamwork - Contributes to building a positive team spirit.

· Etiquette- Display good manners.

· Ethics - Treats people with respect

· Innovation - Display original thinking and creativity.

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