Receptionist - 2 year fixed term contract
Location(s) Clonskeagh, Dublin 4
Employment Type Permanent
Job Listed 13-Sep-2018
Job Description

Receptionist  -  2 Year Fixed Term Contract


The Company

Start Mortgages is a specialist mortgage servicer managing over 6,700 mortgage accounts. Start has a staff of 80 and employs best in class customer and real estate management techniques while working with customers in mortgage arrears. Start is authorised as a retail credit firm by the Central Bank of Ireland and has a strong compliance culture, with all relevant codes of conduct embedded in the business.  The Company was acquired by the Lone Star private equity group in December 2014.  Lone Star Funds is a global player that invests in real estate, equity, credit and other financial assets.  Since its establishment Lone Star Funds have organized seventeen private equity funds with aggregate capital commitments of over US$70 billion.




Key Responsibilities


  • Manage the reception area smoothly and efficiently.
  • Answer the intercom system for all external visitors and inform the appropriate contact in a timely manner.
  • Greet all visitors in a professional and welcoming manner, ensuring all visitors complete the Visit Sign-In book.
  • Manage the email inbox.
  • Provide ad hoc administrative support to Managers as required, which may include diary management, travel support, meeting organisation and planning, document printing and preparation.
  • Take delivery of all incoming post and courier delivery.
  • Listen to and distribute voice messages to the relevant department.
  • Arrange and train in temporary cover as needed.
  • Deal with suppliers and direct them to the appropriate department.
  • Frank all outgoing post and ensure outbound post is received by An Post.
  • Assist in completion of post controls.
  • Ordering and co-ordinating couriers and taxis.
  • Organising catering/lunch orders as well as tea/coffee for meetings.
  • Room set up for meetings and lunch/tea coffee deliveries.
  • Liaise with Office Services and the Health & Safety Co-ordinator regarding any appropriate issues.
  • Accounts administration such as processing invoices and expenses.
  • Provide other ad hoc supports to the Customer & Office Services Departments as required.


Knowledge and Experience

  • Minimum of two years' experience as a Front of House Receptionist in a corporate environment.
  • Excellent working knowledge of Microsoft Word, PowerPoint and Excel.
  • 1 year’s administration experience would be an advantage.

Personal Competencies

  • Professional telephone manner and positive attitude.
  • Immaculate presentation and grooming.  Must have formal business attire on each working day including casual days.
  • Excellent written and verbal communication skills.
  • A professional and welcoming personality.
  • Strong interpersonal skills is essential.
  • Organised and have a can do attitude.
  • Ability to follow through on tasks.
  • Ability to work alone with good use of initiative and common sense


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