Membership Coordinator
Location(s) Lutsey Unit, East Green Bay, WI
Employment Type Permanent
Job Listed 15-Mar-2019
Job Description


Full-time Hourly/ M-F; 12:30-9:00pm (Academic Year); 8:30am-5:00pm (Summer/Non-school days)

Pay Classification/Rate

Experienced Contributor/Based on experience


The Boys & Girls Club of Green Bay offers a safe, inviting, place to learn and grow – all while having fun!


As the Membership Coordinator you will be responsible for maintaining the front desk, providing quality customer service ensuring the safety of Club members and maintaining all membership functions including KidTrax data entry.   



  • Maintain the safety, security and appearance of the front desk.
  • Greet, monitor and track all visitors.
  • Answer all phone calls.
  • Communicate and disperse information about upcoming events and activities to members, parents and the public.
  • Maintain supplies for facility and front desk.
  • Maintain accurate records relating to application intake, daily and program attendance, parent information, and member files.
  • Ensure that daily attendance is accurately recorded, documented and reported to administration as required.
  • Maintain monthly data and membership reports, daily for reports as needed for program support and grant requirements.
  • Monitor entire membership enrollment process, assuring that all applications are complete and required supporting documents are complete.
  • Monitor sign in process.
  • Maintain KidTrax database.
  • Collect membership fees with applications and issue paid receipts.
  • Secure all monies collected and prepare deposits daily.


  • High school Diploma or GED equivalency required.
  • Ability to work with youth and families.
  • Knowledge of transportation safety.
  • Ability to work evenings.
  • Ability to work effectively with Club staff, organizations, community groups and individuals.
  • Accurately understanding the spoken communication of others and composing clear, concise and accurate written material.
  • Demonstrate record of independent work, problem solving and time management skills.
  • Enjoy working with a variety of people (volunteers and paid staff).
  • Providing others with necessary correct and timely information.
  • Working with others to accomplish team objectives.
  • General Microsoft knowledge required.


The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, or to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications and objectives required of employees assigned to this job.

Equal Opportunity Employment Statement 

The Boys & Girls Club of Greater Green Bay provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics and complies with applicable federal, state and local laws governing nondiscrimination in employment.


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