Sales Support Administrator
Location(s) London
Employment Type Permanent
Job Listed 22-Jun-2017
Job Description

DESCRIPTION

We are looking for a Sales Support Administrator to play a key role in the team and provide the link between the sales consultants and internal teams, ensuring a smooth order journey for our clients.

This is an opportunity for an ambitious individual who wants to develop a career in Sales within a growing company with plenty of progression. You will join our Trade Department here at our West London Office, working alongside a very dynamic team who are passionate about Luxury Interiors and feel very proud of our great bespoke luxury furniture.

You will work closely with one or two of the Trade Sales Consultants, reporting to the Head of Trade Sales, in a challenging, competitive and highly rewarding environment, processing and assisting with all pre- and post-sales related activities. You will liaise with customers, respond to general enquiries and complete administration activities to ensure we are providing the high-end service our customers expect.

We are looking for someone who is enthusiastic, well organised and passionate about what we do. The perfect candidate will share our passion for Bespoken Luxury Furniture and a flare for Interior Design.

 

KEY SKILLS REQUIRED

  • Confident IT user (Outlook, Word, Excel)
  • You will be a natural organiser with the ability to prioritise a complex workload
  • Excellent attention to detail and eye for accuracy
  • Confident communicator both written and verbal
  • Confident at handling customer complaints
  • Proactive and flexible manner
  • Knowledge of MRP environment would be advantageous (SAP)

Desired but not essential:

  • Previous customer service experience
  • Proven database/CRM experience (Salesforce preferred)

ACCOUNTABILITIES

  • Respond to and deal with customer requests efficiently
  • Provide support to a growing sales teams
  • Accurately manage project and design information in partnership with assigned Consultant
  • Deal with invoices, chasing up overdue payments and monitor ongoing orders
  • Act as an additional contact for customers and clients requests and queries relating to samples, drawings, items in stock
  • Occasional travel accompanying Sales Consultants to client site and showroom visits, majority of travel will be London 

TO APPLY

To be considered for this role, you should be:

  • Within easy commute of Acton, West London
  • Eligible to live and work in the UK

 

Please note, we do not use recruitment agencies to help source candidates, therefore only Direct applications will be considered.

 




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