Studio Manager, Creative Agency


Contract Permanent

Listed 22-Oct-2019


This position reports to the Design and Production Director and operates within the creative team.

You’ll need to be super-organised, that’s a given, be borderline obsessed with spreadsheets and processes, but most importantly, be crazy excited to be part of an industry leader in Social and Word of Mouth marketing.

You’ll be tasked with loving and supporting our 15 strong creative family across a vast range of projects and brands in the tech, beauty, alcohol, FMCG and service industries. Time moves at the speed of light at 1000heads, but you’ll be working with the most talented bunch of individuals this side of the Moon landings.


In a nutshell you'll be responsible for ensuring that the design and production teams are supported and running smoothly, briefs are written on time, internal and external resource is booked, processes are being refined and all the commercial numbers are recorded and ideally, moving in a positive direction.

Our design and production teams are an efficient and independent machine, you’ll be slotting in the team and supporting them in a variety of ways including:

Ensuring there is resource to cope with all unforeseen incoming work

Identifying and appointing the correct resource internal and freelance/3rd party and briefing when required

Project scheduling and planning workflow from a creative perspective

Negotiating rational delivery timelines in conjunction with the client service and community teams

Scoping out projects and determining the feasibility of producing final creative work across a variety of outputs

Other responsibilities include:

Being a point of contact for design and production briefs 

Ownership and protection of creative department equipment

Keeping track of project and retainer servicing and internal creative department budgets

Constant development and improvement of processes to make the department more efficient

Keeping the Design and Production Director updated on the creative capacity and output of the studio

The growth and maintenance of our network of creative contacts.


Previous experience as a Studio Manager or related field

Agency experience highly desirable

Demonstrated production background essential

A calm, friendly and hardworking disposition. Excellent interpersonal and communications skills. We need positive, proactive team members, eager to help, take on responsibility and able to work on their own initiative

Sometimes we need a bit of teeth though, we’re looking for someone not afraid to push back, but always eager to support and find a solution

Excellent organisational and time management skills

Flexibility and adaptability to changing workloads. The capacity to prioritise tasks and work under pressure. You will have the ability to manage multiple projects at any one time

Ability to understand the working styles and preferences of a range of brands

A borderline obsession with spreadsheets, resourcing figures and departmental commercial health

And a hunger for problem-solving.

We’d love someone passionate about creativity who can support the wider team with ideas and creative solutions to help us deliver exceptionally innovative work.


Design or Production related degree or equivalent experience.

Project management training beneficial but not essential


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