Community Manager

London

Contract Permanent

Listed 03-Jul-2019


ROLE

A rare opportunity for an experienced Community Manager to join one of our biggest and most established accounts - a major tech retailer in the UK. This is a fantastic role for someone who loves tech of all kinds, with the chance to produce content in partnership with many of the world’s top consumer tech brands.

An exciting role, you will take on a largely autonomous position, based primarily in the heart of the action in the client’s offices, as well as having the chance to spend time with our agency team in Soho.

Having recently undergone a strategic overhaul, the Community Manager has a pivotal role taking charge of the brand’s social channels and, in partnership with a dedicated designer, producing killer content which people want to like, share, and respond to on a daily basis.

With a reactive content stream at the heart of the strategy, you will always be on the lookout for ways to react to relevant or trending topics, provoking conversation online. A nature flair for creating witty and engaging reactive content is essential.

RESPONSIBILITIES

Creative copywriting and social publishing

Daily moderation for reactive social opportunities

Managing the day-to-day delivery of editorial, creative, and strategic plans

Building strong relationships with clients and identifying business development opportunities

Helping to develop and implement best-in-class social communication strategy, offering creative spark, and commercial understanding to develop plans

Researching the latest social tools, platforms and trends – and working to ensure that we are the first to innovate and experiment

Delivering reports, performance tracking & trend analysis to clients

KEY SKILLS & EXPERIENCE REQUIRED

A solid understanding of social media and its impact on brands

Excellent written and verbal communication skills

An eye for creative content: both written and visual

The ability to think:

  • Creatively (capable of thinking differently and disruptively)

  • Strategically (able to analyse situations and see the big picture)

  • Intelligently (critical think that identifies gaps and fills them)

Excellent organisation, time management & team management skills

The ability to work under pressure whilst keeping an eye on the finer details

Proficiency in using a wide variety of social platforms and tools

A strong understanding of what it takes to build rock solid client relationships, particularly being based in-house at the brand’s HQ.

 

This job description is not intended to cover everything that will be expected of you but rather to act as a guide and you maybe required to get involved in additional ad hoc projects


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