As an essential role in the business, the Account Executive will support the Account Manager & Account Director in devising strategy, developing innovative creative ideas and effectively growing and nurturing accounts.
Consistently developing innovative and creative ideas and solutions for client campaigns
Building client relationships; listen and understand individual client requirements and consistently meeting if not exceeding their expectations;
Supporting/assisting in client meetings
Development of client and internal status reports
Involvement in campaign briefings
Developing a clear understanding of your clients’ brand(s), category and customers
Monitoring and understanding your clients’ markets; be aware of market issues and competitive activity
Keeping clients informed; ensure reports are on time and are kept in a central location so the rest of the team can locate if necessary
Assisting in creating project briefs; briefing in and working with members of the wider team to develop an idea, strategy or campaign tactic; presenting and selling that idea to the client
Working with Project Managers to develop effective project plans and project specification documents
Assisting with the production of client reviews with senior clients
Overseeing and owning the overall quality of the final deliverables on projects that you manage
Ensuring your Account Manager signs off all briefs and attends important project meetings
Maintaining a central file of essential client information
Account handling or client facing project management experience ideally in a digital or Social Media agency
An understanding of digital, social media and word of mouth is essential; how it works and the extent to which consumer conversation impacts major brands
Able to effectively manage client relationships while delivering projects to the highest standard and on time and to budget
The ability to analyze and resolve problems quickly and effectively
Able to interact with people at all levels demonstrating tact, diplomacy, discretion and maturity
Must have strong listening skills
Excellent organizational and time management skills.
The ability to work under pressure whilst keeping an eye for detail.
Excellent written and verbal communication skills
Proficient in using Microsoft Office, in particular Word, Excel PowerPoint.
Degree or equivalent experience
This job description is not intended to cover everything that will be expected of you but rather to act as a guide and you maybe required to get involved in additional ad hoc projects