Account Executive (Sydney)

Sydney

Contract Permanent

Listed 28-Mar-2019


ROLE

As an essential role in the business, the Account Executive will support the Account Manager & Account Director in devising strategy, developing innovative creative ideas and effectively growing and nurturing accounts.

RESPONSIBILITIES

Consistently developing innovative and creative ideas and solutions for client campaigns

Building client relationships; listen and understand individual client requirements and consistently meeting if not exceeding their expectations;

Supporting/assisting in client meetings

Development of client and internal status reports

Involvement in campaign briefings

Developing a clear understanding of your clients’ brand(s), category and customers

Monitoring and understanding your clients’ markets; be aware of market issues and competitive activity

Keeping clients informed; ensure reports are on time and are kept in a central location so the rest of the team can locate if necessary

Assisting in creating project briefs; briefing in and working with members of the wider team to develop an idea, strategy or campaign tactic; presenting and selling that idea to the client

Working with Project Managers to develop effective project plans and project specification documents

Assisting with the production of client reviews with senior clients

Overseeing and owning the overall quality of the final deliverables on projects that you manage

Ensuring your Account Manager signs off all briefs and attends important project meetings

Maintaining a central file of essential client information

KEY SKILLS

Account handling or client facing project management experience ideally in a digital or Social Media agency

An understanding of digital, social media and word of mouth is essential; how it works and the extent to which consumer conversation impacts major brands

Able to effectively manage client relationships while delivering projects to the highest standard and on time and to budget

The ability to analyze and resolve problems quickly and effectively

Able to interact with people at all levels demonstrating tact, diplomacy, discretion and maturity

Must have strong listening skills

Excellent organizational and time management skills.

The ability to work under pressure whilst keeping an eye for detail.

Excellent written and verbal communication skills

Proficient in using Microsoft Office, in particular Word, Excel PowerPoint.

Qualifications Required

Degree or equivalent experience

 

This job description is not intended to cover everything that will be expected of you but rather to act as a guide and you maybe required to get involved in additional ad hoc projects

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