To manage and grow accounts through strong interpersonal skills, the development of innovative creative ideas and excellent organisation.
Consistently developing innovative and creative ideas and solutions for client campaigns
Building relationships with (senior) clients; listen and understand individual client requirements and consistently meeting if not exceeding their expectations;
Developing a clear understanding of your clients’ brand(s), category and customers
Leading a team to deliver effective Word of Mouth activity for a range of clients and/or projects
Leading and owning insights and monitoring projects with the WOMTrak™ team, ensuring insights are integrated with creative and strategy development
Working with the Creative and Engagement Strategy Directors to innovate and develop the strategic offering at 1000heads
Monitoring and understanding your clients’ markets; be aware of market issues and competitive activity
Keeping clients informed; ensure reports are on time and are kept in a central location so the rest of the team can locate if necessary
Assisting in creating project briefs; briefing in and working with members of the wider team to develop an idea, strategy or campaign tactic; presenting and selling that idea to the client
Working with Project Planners to develop effective project plans and project specification documents
Producing accurate costs estimates, and ensuring they are signed off by Account Director and the client before work proceeds
Ensuring all billing is completed on time
Ensuring that campaigns run to agreed client budgets and clients approve all expenditure before it happens, particularly unexpected expenditure
Assisting with the production of client reviews with senior clients
Overseeing and owning the overall quality of the final deliverables on projects that you manage
Ensuring your Account Director and / or Creative Director signs off all briefs and attends important project meetings
Maintaining a central file of essential client information
Delivering digital & social campaigns for Pan-EMEA, e-commerce brands
Experience account handling, creative development or client facing project management experience.
Cross market campaign activation
Tech & Beauty brands experience
Experience working with EMEA brands
Line management experience
Able to effectively manage client relationships while delivering projects to the highest standard and on time and to budget
The ability to analyze and resolve problems quickly and effectively
Able to interact with people at all levels demonstrating tact, diplomacy, discretion and maturity
Must have strong listening skills
Have an understanding of social media and its impact on brand.
Excellent organizational and time management skills.
The ability to work under pressure whilst keeping an eye for detail.
Excellent written and verbal communication skills
Proficient in using Microsoft Office, in particular Word, Excel & PowerPoint
Marketing or media related degree or equivalent experience.
Project management training beneficial but not essential
This job description is not intended to cover everything that will be expected of you but rather to act as a guide and you maybe required to get involved in additional ad hoc projects